Privacy Policy

Last Updated: October 1, 2026

Kisaanlok Agritech Private Limited ("Kisaanlok", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, process, and disclose information when you use the Kisaanlok mobile application ("App") and related services.

By using Kisaanlok, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use the App, we may collect the following information.

1.1 Name

We may collect your name when you create or update your Kisaanlok profile.

We may use your name to:

  • Create and maintain your user profile.

  • Personalize your experience.

  • Provide relevant services.

  • Communicate with you regarding the App.

1.2 Mobile Number

We collect your mobile number for purposes including:

  • Account registration.

  • OTP-based authentication.

  • Login and account verification.

  • Identifying your account.

  • Providing customer support.

  • Service-related communication.

Your mobile number may be processed by third-party authentication or OTP service providers where required to provide authentication services.

1.3 Village, Mandi and District

We may collect information such as your:

  • Village name

  • Mandi name

  • District

This information may be used to provide location-relevant agricultural services, market/mandi information, weather information, and other relevant features.

1.4 Device Location

Kisaanlok may request access to your device location for features that require location-based information.

Depending on the feature and device permissions, location information may be used to:

  • Provide location-relevant weather information.

  • Provide relevant agricultural information.

  • Improve location-based services.

  • Determine relevant geographic information.

You can allow or deny location permission through your device settings.

If you deny location access, certain location-based features may not function as intended.

The type of location information collected may depend on the permissions granted by you and the functionality used in the App.

2. Weather Information

Kisaanlok provides weather-related information to help farmers with agricultural planning.

Weather information may include:

  • Current weather conditions

  • Temperature

  • Rainfall

  • Forecasts

  • Humidity

  • Wind information

  • Other weather-related information

Weather information may be generated using information such as your selected village, district, selected location, or device location where permission has been granted.

Weather data may be obtained from third-party weather data providers.

Weather information is provided for general informational purposes. We do not guarantee that weather information or forecasts will always be accurate, complete, current, or available.

3. OTP and Authentication

Kisaanlok uses OTP-based authentication for account registration and login.

When you request an OTP, your mobile number and information necessary to generate, send, and verify the OTP may be processed by the authentication/OTP service provider used by Kisaanlok.

OTP information is used for authentication and account security.

You should not share an OTP with another person.

4. Firebase and Other Third-Party Services

Kisaanlok may use Firebase and other third-party technologies and service providers to operate and improve the App.

Depending on the Firebase services and other technologies enabled in the App, these providers may process information necessary for services such as:

  • Authentication

  • Push notifications.

  • Application security

  • Technical operations

  • Analytics

  • Error or crash monitoring

  • Hosting or database services

  • Service performance.

The exact information processed may vary depending on the services enabled and how they are configured.

5. Push Notifications

Kisaanlok may use push notification services to send relevant notifications to your device.

Notifications may include:

  • Weather updates

  • Agricultural information

  • Market information

  • Service updates.

  • Account-related information.

  • Important announcements

Push notification services may process technical identifiers or other information required to deliver notifications to your device.

You can manage notification permissions through your device settings.

6. How We Use Your Information

We may use information collected through the App to:

  • Create and manage your account.

  • Authenticate users using OTP.

  • Provide agricultural services.

  • Provide weather information.

  • Provide relevant market and mandi information.

  • Provide location-based services.

  • Send push notifications.

  • Respond to customer support requests.

  • Maintain and improve the App.

  • Detect and prevent unauthorized access, fraud, misuse, or security incidents.

  • Maintain the security and reliability of our services.

  • Comply with legal and regulatory obligations.

  • Communicate important service-related information.

7. Sharing of Information

We may share or disclose information with service providers that help us operate the App.

These may include providers for:

  • Authentication and OTP services.

  • Firebase or other cloud infrastructure.

  • Push notifications.

  • Weather data.

  • Hosting and databases.

  • Security and fraud prevention.

  • Technical support.

  • Analytics or performance monitoring, where enabled.

We may also disclose information when required by applicable law, legal process, government authorities, or to protect the rights, safety, security, or property of Kisaanlok, our users, or others.

We do not sell your personal information for monetary consideration.

8. Data Security

We take reasonable technical and organizational measures to protect information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain your account, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate business and security interests.

When information is no longer required, we may delete or anonymize it, subject to applicable legal, regulatory, security, and operational requirements.

10. Account Deletion

You may request deletion of your Kisaanlok account.

You may initiate account deletion:

  • Through the account deletion functionality provided within the App, where available; or

  • Through our account deletion webpage; or

  • By contacting us at contact@kisaanlok.com.

When your account is deleted, we will take reasonable steps to delete or anonymize information associated with your account, subject to information that we are required or permitted to retain under applicable law or for legitimate purposes such as security, fraud prevention, dispute resolution, or legal compliance.

11. Your Choices

You may have control over certain information and permissions, including:

  • Updating account information.

  • Managing device location permissions.

  • Managing push notification permissions.

  • Requesting account deletion.

  • Contacting us regarding your personal information.

Some features may not work correctly if required permissions are disabled.

12. Children's Privacy

Kisaanlok is not specifically directed toward children.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

13. Third-Party Services and Links

The App may use or interact with third-party services.

Third-party services may have their own privacy policies and terms. Kisaanlok is not responsible for the privacy practices of third-party services that are not controlled by us.

14. Cookies and Similar Technologies

Our website may use cookies and similar technologies for essential functionality, preferences, analytics, security, and other website operations.

For more information, please refer to our Cookies Policy.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with an updated "Last Updated" date.

You are encouraged to review this Privacy Policy periodically.

16. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or your personal information, please contact us:

Kisaanlok Agritech Private Limited
966, Sector-37, Noida, Gautam Buddh Nagar-201303, Uttar Pradesh, India

Email: contact@kisaanlok.com
Phone: +91 7009552797

Website: kisaanlok.com